Trainings of the contact center’s specialists

Do you want to increase the quality and degree of your service of your contact center?

Do you want to develop and improve your operator’s knowledge and skills?

We offering you our trainings

 

Your operators will get knowledge required to communicate via phone besides that they will practice specific skills such as effective behavior in a typical and not typical situations of phone sales and universal working algorithms with clients via phone.

Consequently your specialists can:

 

  • Increase communication and adequacy
  • Will get to know business etiquette
  • Realize the importance of being positive and will find out methods of supporting it for environment and his self – they will correct verbal mistakes
  • Learn how to quickly orientate in a client’s requests
  • Learn algorithms of working with difficult clients
  • They will able to make constructive interactions of emotional insanity in a conflict situations

Call us and order the service or leave us request right now!

We are working without breaks and weekends – 24 hours per day 7 days per week.