Order desk

Order desk – Our trained operators will not miss a single call from your customers, providing timely information about the product or service, orient them at a cost, take an order, forward it to your responsible employee and if necessary control its execution.

Advantages:

 

  • High quality feedback to consumer will allow you to save time and expenses related to organization of high-quality customer support.
  • You will get the efficient tool for increasing client’s database and sales volumes.
  • Your consumers will get high quality service.

How does it work?

 

  • You will get the specific number with 8-800 format, In Almaty it is in 2875xxx format.
  • We will set for you automatic voice menu and we will record your approved greetings.
  • We will create for you frequently asked questions and answers database.
  • We have certification and education program for operators.
  • Calls are taken 24 hours a day, 7 days a week.
  • We register new questions, complaints and promptly forward them to your responsible managers.
  • We record all conversations, call reception statistics and provide a detailed report in a form convenient for you.
  • Orders can be registered directly in the company-customer’s system, sent to you by e-mail or SMS immediately after the end of the call.

Calculator – find out the approximate cost of the service

Contact us to order service or make your request right now!

We work without breaks and days off – 24 hours a day, 7 days a week.