Order desk – Our trained operators will not miss a single call from your customers, providing timely information about the product or service, orient them at a cost, take an order, forward it to your responsible employee and if necessary control its execution.
- High quality feedback to consumer will allow you to save time and expenses related to organization of high-quality customer support.
- You will get the efficient tool for increasing client’s database and sales volumes.
- Your consumers will get high quality service.
How does it work?
- You will get the specific number with 8-800 format, In Almaty it is in 2875xxx format.
- We will set for you automatic voice menu and we will record your approved greetings.
- We will create for you frequently asked questions and answers database.
- We have certification and education program for operators.
- Calls are taken 24 hours a day, 7 days a week.
- We register new questions, complaints and promptly forward them to your responsible managers.
- We record all conversations, call reception statistics and provide a detailed report in a form convenient for you.
- Orders can be registered directly in the company-customer’s system, sent to you by e-mail or SMS immediately after the end of the call.
Calculator – find out the approximate cost of the service
Contact us to order service or make your request right now!
We work without breaks and days off – 24 hours a day, 7 days a week.