Service subdivision with the support in the Republic of Kazakhstan, that resolves hardware and software problems with computers and office equipment
Advantages of the service
Optimization of costs from 40%
Specialized software for accounting, tracking and timely execution of task of the HelpDesk service, access to the archive of applications, reports on applications
How does it work?
1 line: IT Help Desk (reception and registration of incidents).
2 line: technical support (solution).
3 line: an external IT service provider that is responsible for the performance of its contractual obligations.